Gates’s Successor Helped Build Behemoth, but Missteps Leave Microsoft Vulnerable

By DON CLARK and SHIRA OVIDE

MSFT +7.29% Steve Ballmer tried new operating systems, new gadgets and new management structures. But the times caught up with a man who helped build one of the greatest companies of the 20th century.

Mr. Ballmer’s surprise retirement announcement Friday follows years of criticism about the waning growth and stagnant stock price of Microsoft, a force in the personal-computer era whose power was once so great that U.S. regulators sought to break up the company.

PC sales—the lifeblood of Microsoft’s business—are on a steady decline. Business and casual users alike are switching to devices and services offered by Apple Inc. AAPL -0.39% and Google Inc. GOOG -0.40%

Investors cheered the news, pushing Microsoft shares up 7%, or $2.36, to $34.75, in 4 p.m. trading Friday on the Nasdaq Stock Market.

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By Tim Molloy

Microsoft Corp. CEO Steve Ballmer announced his retirement Friday. Here is his email to employees:

I am writing to let you know that I will retire as CEO of Microsoft within the next 12 months, after a successor is chosen. There is never a perfect time for this type of transition, but now is the right time. My original thoughts on timing would have had my retirement happen in the middle of our transformation to a devices and services company focused on empowering customers in the activities they value most. We need a CEO who will be here longer term for this new direction. You can read the press release on Microsoft News Center.

I am proud of what we have achieved. We have grown from $7.5 million to nearly $78 billion since I joined Microsoft, and we have grown from employing just over 30 people to almost 100,000. I feel good about playing a role in that success and having committed 100 percent emotionally all the way. We have more than 1 billion users and earn a great profit for our shareholders.

By Dan Graziano

Microsoft (MSFT) CEO Steve Ballmer on Tuesday published his annual letter to shareholders and revealed a new direction for the world’s largest software company. In addition to the Xbox and upcoming Surface tablet, Ballmer hinted that Microsoft may build more own-brand devices in the future. “There will be times when we build specific devices for specific purposes, as we have chosen to do with Xbox and the recently announced Microsoft Surface,” he wrote. BGR exclusively reported earlier this month that the Redmond, Washington-based company plans to release its own Windows Phone 8 smartphone in the coming months.

Microsoft is interested in tightly integrating its high-quality software with its own high-quality devices, similar to what Apple (AAPL) has done for years. The CEO noted that the company doesn’t plan to abandon its partners anytime soon, however.

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